When we say ‘we’, we mean Shavers Direct, we operate this web site and are the ‘data controller’ for the information listed here, which means we are responsible for deciding how we use your information.
We collect information about you from different sources including:
We use your information to fulfill orders (contracts) you’ve placed, deliver the services you’ve requested, and process your payments. We may also use it where permitted by law — for example, to carry out an agreement with you, comply with legal obligations, pursue our legitimate business interests, or when you’ve given your consent.
These legitimate interest purposes include:
We may also use your information, with your explicit consent, to:
We may share certain information with other companies we use to help us operate, such as:
Third-Party Service Providers: We may share your information with trusted service providers who assist us in delivering our services. These providers have access to personal data only as needed and are contractually obligated to keep it confidential. They are strictly prohibited from using your information for any purpose other than providing services to Shavers Direct.
Tracking and Analytics Data: Upon your consent, we may share tracking data with our analytics and advertising partners, such as Google Analytics and Google Ads, to help us understand website usage and improve the relevance of our marketing. This data sharing is carried out in accordance with our Cookie Policy, which explains how you can manage your preferences at any time.
We care deeply about keeping your personal information safe. That’s why we use strong security measures to protect your data from things like loss, misuse, or unauthorized access. Our team regularly reviews and improves our systems to make sure your information stays secure at all times.
We will keep your personal information for the purposes set out in this Privacy Policy and in accordance with applicable laws and regulations. We will never retain your information for longer than is necessary.
In most cases, our standard retention period ends 7 years after your relationship with us concludes—for example, after your last purchase, account closure, or final interaction. However, in some cases we may be required to retain certain information for up to 12 years, such as where it is necessary to meet legal, tax, or fraud prevention obligations.
We are an international company, and use international services. The information may be transferred outside Europe, possibly to countries which do not have the same privacy regulations. If we do this, we ensure it has an appropriate level of protection.
You have various rights regarding your information, such as asking to see what we hold, asking us to correct or update details, to restrict processing of it, withdraw marketing consent, or to make a complaint etc. For any questions related to this, or to reach our Data Protection Officer please •contact our Privacy Team. Or, write to us at: Data Protection Officer, Shavers Direct, Unit 2a Cross Keys House, 22 Queen Street, Salisbury, SP1 1EY.
As part of monitoring and improving our products and services we may invite customers to contribute a review which may be published by us on the Internet and may be passed by us to other review services. When posting a review at Shavers Direct we ask you to consent and acknowledge that this information will be published publicly, processed and used by us, our subsidiaries, partners and third parties such as Internet search engines and advertisers. You also acknowledge that your review may be read and replicated by parties beyond our control, as such it may remain public indefinitely. We request you do not disclose your full name or any personal information within a review, you are solely responsible for any personal data or information which you disclose.
You are not legally required to provide us with your data, but if you do not wish to, you will be unable to use our web site or place orders with us.
If we make any changes to this Privacy Policy, then we will take appropriate steps to bring those changes to your attention so you’re always informed.
If you have a login and password for our site, you can modify your subscriptions by •logging in and visiting your Account page. Alternatively, please •contact our Privacy Team. You can find other information such as our •Cookie Policy and website •Terms and Conditions on our •Help & Information page.